Problem Solving Guide

How to Fix a Mistake on Your Vietnam E-Visa: Passport Number, Dates & Entry Ports 2026

Updated May 2026 · 7 min read

You've submitted your Vietnam e-visa application and then realised — you typed the wrong passport number. Or the dates are off. Or you selected the wrong entry port. Don't panic. This situation is fixable in most cases, and this guide covers every common mistake and its solution.

Common Vietnam E-Visa Mistakes

Based on hundreds of cases we've handled, these are the most common errors travellers make on e-visa applications:

Wrong passport number — missing a digit, transposing numbers, or entering an old passport number
Incorrect entry/exit dates — wrong day, month, or year
Wrong entry port — selected HCMC when flying into Hanoi, or vice versa
Name doesn't match passport — missing a middle name, or reversing first and last names
Wrong passport photo — photo too dark, wrong background, wearing glasses
Incorrect nationality — selected wrong country from the dropdown

What to Do Depends on Status

Situation A: Application Is Still "Processing"

Best case. If your e-visa status is still "Processing," contact the official e-visa support or your visa agent immediately. Some mistakes can be corrected at this stage, though the official system doesn't offer a direct "edit" button. In many cases, the fastest fix is to withdraw and reapply with the correct information.

If you applied through an agent, they can often correct minor errors directly. If you applied on the official portal, you may need to submit a new application and contact support about the old one.

Situation B: Application Is "Approved" with Errors

Still fixable, but more complicated. Once approved, your e-visa is a legally valid document with the incorrect information. You have several options:

Passport number wrong — this is the most serious error. You will likely be denied entry if the passport number doesn't match. You need a new corrected e-visa. Contact a visa service like NamVisa's correction service.
Entry port wrong — less serious. You can enter through a different port than listed in many cases, but immigration officers may question you. Having a backup document helps.
Date off by 1–2 days — minor. Usually fine if your actual travel dates overlap with the visa dates. If the dates are significantly wrong, you need a correction.
Name or nationality wrong — moderate to serious. If the name doesn't match your passport, you may face issues. Contact immigration or a visa agent.

How to Fix a Wrong Passport Number

A wrong passport number is the most critical error because immigration officers match your passport number against the e-visa document. If they don't match, you will be denied entry.

If still processing: Withdraw and reapply immediately with the correct number. Triple-check before submitting.

If already approved: You need to apply for a visa correction. The process involves:

Contact the immigration office or a visa agent
Submit a correction request with your correct passport details
Pay the correction fee (typically similar to the original application fee)
Receive a corrected e-visa or alternative visa document

Processing takes 1–3 working days in standard cases, or faster with urgent processing. NamVisa's visa correction service handles passport number corrections for same-day or next-day turnaround.

How to Fix Wrong Entry/Exit Dates

If your e-visa has the wrong dates, the fix depends on how wrong they are:

Off by 1–2 days — generally not a problem. Your e-visa is valid for the dates printed. If your actual travel falls within those dates, you're fine. If you arrive before the start date or leave after the end date, you need a correction.
Off by a week or more — apply for a correction or a new e-visa. Don't risk travelling with significantly wrong dates.

How to Fix a Wrong Entry Port

The e-visa requires you to specify your entry port (airport or land border). If you selected the wrong one:

If you entered through a port not on the approved list — you used a port that isn't listed for e-visa holders, you'll be denied entry
If you entered through a different airport but both are e-visa approved ports — some travellers have successfully entered through a different port, though it's not guaranteed

To be safe, apply for a correction to update your entry port. The list of approved entry/exit ports changes periodically — see the official immigration website for the current list.

How to Fix a Name Error

Name errors are tricky because the official e-visa system requires your name to match your passport exactly. If you missed a middle name, reversed first/last name order, or had a typo:

Minor difference (e.g., "John" vs "Jon") — may be overlooked by immigration
Major difference (missing middle name, wrong family name) — requires a correction

The safest approach is to get a correction before you travel. Contact NamVisa for help with name corrections.

Cost of Fixing an E-Visa Mistake

The cost varies depending on the type of error, how quickly you need it fixed, and whether you use an agent:

Self-correction via official portal: $25–$50 USD (must reapply — old application is not refunded)
Visa agent correction (standard): $50–$100 USD depending on complexity
Urgent correction (same day): $100–$200 USD for genuine emergency cases

Preventing Mistakes (Checklist Before Submitting)

Before you hit submit on any e-visa application, verify every field:

[ ] Passport number — read it off the passport, not from memory
[ ] Full name — exactly as written on passport, including all middle names
[ ] Date of birth — check day/month/year order (DD/MM/YYYY)
[ ] Passport expiry date — must be at least 6 months from today
[ ] Nationality — correct country from the dropdown
[ ] Entry port — the actual airport or border crossing you'll use
[ ] Entry/exit dates — match your flight dates
[ ] Photo quality — clear, white background, no shadows
[ ] Passport photo page — legible, all corners visible

Taking 2 extra minutes to verify saves days of stress later.

Need Help Fixing Your E-Visa? Contact NamVisa

If you've made a mistake on your Vietnam e-visa and need it corrected urgently, NamVisa provides visa correction services with same-day and next-day turnaround. We handle passport number corrections, date fixes, name errors, and entry port changes. Contact us on WhatsApp at +84 369 308 237 or submit your details online.