Blog · Immigration guide
Vietnam Immigration Office Directory: Complete City-by-City Guide 2026
Whether you need a visa extension, are dealing with an overstay, or simply need to visit the immigration department for the first time. This comprehensive directory covers every Vietnam immigration office across major cities. We've compiled addresses, operating hours, phone numbers, available services, and insider tips to save you time and hassle.
⚠️ Important note: Immigration office details can change without notice. Some addresses below are approximate or based on commonly reported locations. We strongly recommend confirming with the office by phone or through a local visa service before visiting. For urgent matters, consider using a professional visa service to avoid unexpected closures or relocations.
1. Ho Chi Minh City Immigration Office
Immigration Department of Ho Chi Minh City
- Address: 196 Nguyen Thi Minh Khai Street, Vo Thi Sau Ward, District 3, Ho Chi Minh City
- Hours: Monday to Friday, 7:00 AM to 11:30 AM and 1:30 PM to 5:00 PM, plus Saturday morning
- Phone: (028) 3933 3316
- Nearest landmark: Near the intersection of Nguyen Thi Minh Khai and Le Quy Don, about 500 m from the War Remnants Museum
Available Services
- Visa extension and renewal
- Temporary residence registration
- Overstay fine payment and resolution (see our HCMC overstay guide)
- Visa exemption certificate issuance
- Permanent residence applications
- Document notarization and certification
💡 Quick Tip
HCMC's immigration office is the busiest in the country. Arrive before 7:30 AM to queue early. The line can wrap around the block by 9 AM. Bring photocopies of everything (they have a photocopy shop across the street but it gets crowded). For visa extensions or overstay issues, many expats use a visa agent to avoid spending the entire day waiting.
2. Hanoi Immigration Office
Immigration Department of Hanoi (Cục Quản lý Xuất nhập cảnh)
- Address: 69 Mac Thai To Street, Yen Hoa Ward, Hanoi (files are handed in at Gate 2 on Nguyen Quoc Tri Street)
- Hours: Monday to Friday, 8:00 AM to 11:30 AM and 1:30 PM to 4:00 PM
- Phone: (024) 3825 7941
- Nearest landmark: Near the Presidential Palace and Ho Chi Minh Mausoleum complex, about 1 km from West Lake
Available Services
- Visa extension and renewal
- Temporary residence registration
- Overstay resolution and fine payment (see our Hanoi overstay guide)
- Visa exemption certificates
- Work permit-related immigration procedures
- Permanent residence applications
💡 Quick Tip
The Hanoi immigration office is in Yen Hoa ward, about 9 km west of Hoan Kiem Lake, and it moved there from Tran Phu Street in June 2026. Parking can be tight. Motorbike parking is available on side streets. The office handles national-level queries as well, so queues can vary wildly. Mid-week afternoons (Tuesday–Thursday, 2:00 PM) tend to be quieter than Monday mornings. The Hanoi immigration office guide covers getting there and what to expect on the day.
3. Da Nang Immigration Office
Immigration Department of Da Nang (Phòng Quản lý Xuất nhập cảnh Đà Nẵng)
- Address: 78 Le Loi Street, Thach Thang Ward, Hai Chau District, Da Nang
- Hours: Monday to Friday, 8:00 AM to 11:30 AM and 1:30 PM to 4:00 PM
- Phone: (0918) 529 007
- Nearest landmark: Near the Da Nang City Police headquarters, approximately 2 km from My Khe Beach
Available Services
- Visa extension and renewal
- Temporary residence registration
- Overstay resolution (see our overstay help page)
- E-visa conversion to temporary residence stamp
- Visa exemption certificates
- Exit visa processing
💡 Quick Tip
Da Nang's immigration office is notably more relaxed than HCMC or Hanoi. Staff are generally helpful, and English communication is fairly good. If you're staying in Hoi An, which has no immigration office of its own, this is where you need to come. It's about a 40-minute drive. See our Da Nang visa service page and Hoi An visa service page for location-specific help.
4. Nha Trang Immigration Office
Immigration Department of Khanh Hoa Province (Nha Trang)
- Address: 47 Ly Tu Trong Street, Loc Tho Ward, Nha Trang, Khanh Hoa Province
- Hours: Monday to Friday, 8:00 AM to 11:30 AM and 1:30 PM to 4:00 PM
- Nearest landmark: Near the Nha Trang Police Department, about 1.5 km from Nha Trang Beach and the Tram Huong Tower
Available Services
- Visa extension and renewal
- Overstay resolution and fine payment (see our Nha Trang overstay guide)
- Temporary residence registration
- Visa exemption certificates
- Exit visa processing for overstays
💡 Quick Tip
Nha Trang's immigration office is relatively small and can get crowded during peak tourist season (December–March). The office is near the city center, so it's easily reachable by taxi or motorbike. Bring your patience and arrive early. The office processes a high volume of tourist visa extensions and the lunch break closure at 11:30 AM is strictly observed.
5. Dalat Immigration Office
Immigration Department of Lam Dong Province (Dalat)
- Address: 2 Tran Hung Dao Street, Ward 10, Dalat, Lam Dong Province
- Hours: Monday to Friday, 8:00 AM to 11:30 AM and 1:30 PM to 4:00 PM
- Nearest landmark: Near the intersection of Tran Hung Dao and Nguyen Van Troi, approximately 1 km from Xuan Huong Lake
Available Services
- Visa extension and renewal
- Overstay resolution (see our Dalat overstay guide)
- Temporary residence registration
- Visa exemption certificates
- Document certification
💡 Quick Tip
Dalat's immigration office is smaller and less busy than coastal city offices, which can work in your favor. Processing times tend to be faster. However, English proficiency may be more limited here. Having a Vietnamese speaker with you or using a visa service can make the process much smoother. The cool highland weather makes waiting outside more pleasant than in HCMC or Hanoi!
6. Hai Phong Immigration Office
Immigration Department of Hai Phong City
- Address: 20 Nguyen Van Linh Street, Le Chan District, Hai Phong
- Hours: Monday to Friday, 8:00 AM to 11:30 AM and 1:30 PM to 4:00 PM
- Phone: (0225) 3921343
- Nearest landmark: Near the Hai Phong City Convention Center, approximately 3 km from the city center
Available Services
- Visa extension and renewal
- Overstay resolution
- Temporary residence registration
- Visa exemption certificates
- Port entry/exit processing for Hai Phong port arrivals
💡 Quick Tip
Hai Phong's immigration office handles a significant number of port-related immigration cases due to the city's major seaport. If you're arriving by cruise or cargo ship, use this office for port entry procedures. The office is less frequented by tourists, so wait times are generally shorter than in Hanoi or HCMC.
7. Can Tho Immigration Office
Immigration Department of Can Tho City
- Address: 2 Ly Thuong Kiet Street, Tan An Ward, Ninh Kieu District, Can Tho
- Hours: Monday to Friday, 8:00 AM to 11:30 AM and 1:30 PM to 4:00 PM
- Nearest landmark: Near the Can Tho City Police headquarters, approximately 1 km from the Ninh Kieu Wharf and the Can Tho Bridge
Available Services
- Visa extension and renewal
- Overstay resolution
- Temporary residence registration
- Visa exemption certificates
- Mekong Delta regional immigration processing
💡 Quick Tip
Can Tho is the main immigration hub for the entire Mekong Delta region. If you're traveling through the Delta and need visa services, this is your best option. The office is conveniently located near the Ninh Kieu waterfront area. Pair your immigration office visit with a walk along the Can Tho River. It turns a chore into a pleasant outing.
8. Phu Quoc Immigration Office
Immigration Department of Phu Quoc (Phòng Quản lý Xuất nhập cảnh Phú Quốc)
- Address: Duong Dong Town, Phu Quoc Island, Kien Giang Province (near the Phu Quoc Police Department)
- Hours: Monday to Friday, 8:00 AM to 11:30 AM and 1:30 PM to 4:00 PM
- Phone: (0297) 3992242
- Nearest landmark: Near the Duong Dong Market, approximately 2 km from Phu Quoc International Airport
Available Services
- Visa exemption (Phu Quoc has a special 30-day visa exemption for certain nationalities)
- Visa extension and renewal
- Overstay resolution
- Temporary residence registration
- Visa exemption stamp processing for island arrivals
💡 Quick Tip
Phu Quoc operates under a special visa policy. Many nationalities can enter visa-free for up to 30 days if arriving directly on the island (bypassing mainland Vietnam immigration). If you arrived on the mainland first and then traveled to Phu Quoc, standard visa rules apply. The island office is small and less formal than mainland offices, but don't assume it's always quick. It can get busy during peak season (November–March).
Frequently Asked Questions
What documents do I need to bring to a Vietnam immigration office?
You typically need: your original passport with valid visa, two passport-sized photos (4×6 cm), completed application forms, proof of address (hotel booking or rental contract), and any relevant supporting documents depending on your case (overstay explanation, visa extension request, e-visa conversion). Requirements vary by office, so confirm ahead of time.
Can I extend my visa at any Vietnam immigration office?
Generally yes. Most provincial immigration offices can process visa extensions. However, extensions beyond certain durations may need approval from headquarters in Hanoi. Your best bet is to visit the office in the province where you are currently staying. Some offices are stricter than others, so having a local agent or service can help smooth the process.
What happens if I overstay my visa in Vietnam?
Overstays are fined at the immigration office or airport departure counter. Fines range from 500,000 VND to 20,000,000 VND depending on overstay duration (under 3 days is typically 500,000 VND; over 6 months can be severe). You should visit the local immigration office as soon as you realize you've overstayed. Read more in our Vietnam overstay guide.
Do I need an appointment to visit a Vietnam immigration office?
Most immigration offices accept walk-ins during business hours, but some busy locations like HCMC and Hanoi may have long queues. Arriving early (before 8:00 AM) is recommended. Larger offices may also have appointment systems for certain services. Check their website or call ahead. Using a visa agent can save you hours of waiting.
What are the typical operating hours for Vietnam immigration offices?
Most Vietnamese immigration offices work Monday to Friday, 8:00 AM to 11:30 AM and 1:30 PM to 4:00 PM, and some take files on Saturday morning as well. The big-city counters keep longer hours: Ho Chi Minh City opens at 7:00 AM, closes at 5:00 PM and works Saturday morning. Hours vary by province, the counter closes over lunch, and everything shuts on Sundays and public holidays. Call the office before you travel.
Does Hoi An have its own immigration office?
No, Hoi An does not have its own immigration office. All immigration matters in Hoi An are handled by the Da Nang Immigration Office, approximately 30 km away. Travelers in Hoi An needing visa services should plan a trip to Da Nang or work with a visa service that can handle the process on your behalf. See our Hoi An visa service page for more information.